In a note, the city hall informs that the service, available 24 hours a day and 365 days a year, operates on the telephone number 800 201 616, excluding assistance in situations of medical emergencies or road accidents.

The incidents covered include, for example, water bursts, collapse of temporary structures, inoperability of public infrastructure, wild, abandoned or sick animals, environmental emergencies and support for people living on the streets or in socially vulnerable situations.