NewSpring Iberia, a subsidiary of Newspring Services, "is an outsourcing company focused on providing Contact Center and Business Process Outsourcing (BPO) services and aims to implement CTT's knowledge and experience in this business area in Spain."

This creation fits "within CTT's strategy of being the reference partner for companies in various geographies," reinforcing the group's presence in international markets.

"NewSpring Iberia consolidates our outsourcing activity in the Iberian Peninsula. We are starting from an already tested operation, supported by experienced teams and concrete results, with the aim of progressively expanding the customer base and establishing NewSpring as a benchmark partner in the Iberian market," says Jorge Fróis, CEO of Newspring Services, quoted in a statement.

The operation involves, at this stage, "a multilingual support team for large companies, with service being provided in Spanish, English and Mandarin."

Newspring Services has been part of the CTT group since 2021, being responsible for providing back-office technical services, advice, support and logistical support to consulting, technological and document processing and production activities, as well as housing credit operations, provision of services to companies in the area of ​​new technologies and provision of services in the area of ​​technical and commercial support.